Terms of Service

1. Eligibility and Account Security

You must be at least eighteen (18) years old and legally capable of entering into contracts to use the Services. You are responsible for maintaining the confidentiality of your credentials, safeguarding access tokens, and promptly notifying LOCKR of any unauthorized use of your account. You remain liable for all activities conducted under your credentials.

LOCKR may refuse registration, terminate accounts, or reclaim usernames at our discretion. You agree to provide and maintain accurate account information, including a valid email address for required notices.

2. Permitted and Prohibited Use

You may use the Services solely for lawful purposes and in accordance with these Terms. You agree not to upload, store, transmit, or distribute any content that: (a) violates any applicable law, regulation, or court order; (b) infringes, misappropriates, or violates any intellectual property or proprietary rights of any party; (c) is defamatory, obscene, hateful, harassing, exploitative, or otherwise objectionable; (d) promotes violence, self-harm, terrorism, or human trafficking; (e) contains malware, ransomware, spyware, or unauthorized code; or (f) attempts to bypass or interfere with any security or usage safeguards implemented by LOCKR or our infrastructure partners.

You acknowledge that you are solely responsible for the content you store on or transmit through the Services. LOCKR does not claim ownership of your content, but you grant us the rights necessary to operate, maintain, and improve the Services, including the right to copy, process, and transmit your files for the purpose of providing storage, delivery, analytics, and support.

3. Service Changes and Availability

LOCKR continuously evolves the Services and may modify features, impose limits, or discontinue portions of the platform at any time. We may, in our sole discretion, suspend or terminate the Services, or any part thereof, without prior notice where we reasonably determine that immediate action is required to protect the Services, other customers, or third parties.

In circumstances where suspension or termination results from a policy violation, fraudulent activity, unsafe usage, or other breach of these Terms, LOCKR may terminate access immediately. Where feasible and at our sole discretion, we may provide up to thirty (30) days' prior written notice before materially reducing functionality, discontinuing a plan, or removing stored content for reasons other than a direct violation.

4. Content Monitoring and Enforcement

LOCKR is not obligated to monitor content; however, we reserve the right to investigate complaints, monitor storage buckets, or review files where we have reason to believe a violation has occurred. We may remove, restrict, or disable access to any content that, in our judgment, breaches these Terms or creates liability for LOCKR, our users, or third parties.

LOCKR may report suspected illegal activity to law enforcement and cooperate fully with investigations. We may retain and disclose information to satisfy legal obligations, protect our rights or property, or ensure the safety of our customers and the public.

5. Fees, Plans, and Payment

Certain tiers of the Services may require fees. Unless otherwise stated, all fees are non-refundable, non-transferable, and exclusive of applicable taxes, duties, or government assessments. You authorize LOCKR to charge the payment method on file for the applicable plan, including renewals, overages, and add-on features.

You remain responsible for all charges incurred by users under your account, including usage of the API or integrations. LOCKR reserves the right to adjust pricing with reasonable notice. Promotional credits may be revoked if we determine that usage violates these Terms or related promotional rules.

Our published pricing, including the $3 per terabyte per month plan with included egress, assumes normal usage patterns. If your activity materially exceeds typical enterprise workloads—such as sustained, high-volume egress, abusive API polling, or atypical file sizes—LOCKR may, at our discretion, assess supplemental fees, rate-limit specific operations, or restrict certain accounts or files. We will attempt to provide prior notice before implementing additional charges or limits unless immediate action is necessary to protect the Services or other customers.

6. Data Retention and Deletion

Upon termination or suspension, LOCKR may immediately disable access to the Services and content. We may delete files without further notice when (a) these Terms are violated, (b) storage plans expire, or (c) continued storage poses risk to the platform or other users. You are solely responsible for maintaining backups. LOCKR has no obligation to retain files beyond the termination of your account, and we expressly disclaim liability for lost data.

7. Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." LOCKR DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED ACCESS, TIMELY DELIVERY, OR ERROR-FREE OPERATION OF THE SERVICES, NOR DO WE WARRANT THAT CONTENT WILL BE SECURE OR NOT LOST.

8. Indemnification

You agree to indemnify, defend, and hold harmless LOCKR, our affiliates, directors, officers, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your content; (b) your use of the Services; (c) your breach of these Terms; or (d) your violation of any law or the rights of any third party.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOCKR AND OUR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, GOODWILL, USE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO LOCKR FOR THE SERVICES DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. Suspension and Termination

LOCKR may suspend or terminate your access immediately upon notice if we determine that you have violated these Terms, uploaded prohibited or illegal content, engaged in malicious behavior, failed to pay fees, or created a security risk. In non-emergency situations, we may provide up to thirty (30) days' notice before terminating service. No refunds or credits will be issued upon termination, regardless of the reason. You remain responsible for all charges incurred prior to termination.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, excluding its conflict of law principles. Any dispute arising out of or related to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction of those courts.

12. Miscellaneous

These Terms constitute the entire agreement between you and LOCKR regarding the Services and supersede any prior agreements or understandings. If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full force. You may not assign these Terms without LOCKR's prior written consent. LOCKR may assign this agreement in connection with a merger, acquisition, or sale of assets. Failure to enforce a provision shall not constitute a waiver of that provision.

Notices to you may be sent via email or posted within the Services. Notices to LOCKR must be delivered to legal@lockr.top with a copy mailed to LOCKR, LLC, 1390 Market Street, Suite 200, San Francisco, CA 94102, USA.